Noviamazon
noviamazon.comNoviamazon is a service platform that assists entrepreneurs in starting and managing their Amazon businesses. The platform offers Amazon account setup, policy compliance guidance, seller training programs, and account suspension resolution services. It includes a client portal for support requests, document submission, and case management.
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How We Built It
The Challenge
Managing the full lifecycle from lead generation to onboarding and ongoing service delivery required a robust system. Document and case management for clients dealing with Amazon policy violations needed to be organized and trackable.
Our Solution
We built a client portal with a ticketing system for support requests, document upload capabilities, and process tracking. The onboarding workflow was streamlined with automated steps, and a case management system helps track Amazon suspension appeals from submission to resolution.
Results
- •Improved operational workflow and client communication
- •Faster onboarding for new Amazon sellers
- •Organized case management for policy violations
- •Reduced manual coordination through automation
Tech Stack
Frontend
Backend
Features
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